Frequently Asked Questions

Everything you need to know about your beauty orders at milkshake-ie.

How long does shipping take within Ireland?

We offer standard delivery across Ireland within 2-4 business days. Express shipping options are available at checkout for next-day delivery on orders placed before 1 PM.

What is your return policy for beauty products?

For hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 14 days of delivery.

Are your products authentic and professionally sourced?

Absolutely. At milkshake-ie, we source all our hair care and beauty products directly from authorized distributors to ensure 100% authenticity for our customers.

Do you offer international shipping?

Currently, we focus on serving our customers in Ireland and the UK. Please check our shipping page for updated rates and delivery timelines for your specific region.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your door.